The error message "Connection Error! Failed to Connect!. Please check your internet connection and try again" could be due to 2 things

  1. The mobile device do not have internet access

  2. Security token expiry

Solution

Luckily it's very easy to solve the problem. All you need to do is turn on internet. Uninstall and reinstall the app.

Install links

iOS App Store -> https://uk297.app.goo.gl/betterhr

Android Play Store -> https://uk297.app.goo.gl/betterhr

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