Skip to main content

Why is the "Send Request" button disabled even though I have finished filling out all the leave information?

Written by Myo Zaw Hein

Q: Why is the "Send Request" button disabled even though I have finished filling out all the leave information?

A: This happens if your company’s policy requires a mandatory attachment for the specific leave type you are requesting. To fix it:

  • Add an attachment: Upload the necessary supporting document (such as a medical certificate or travel itinerary) in the attachment field.

  • Check the button status: Once the file is successfully uploaded, the "Send Request" button will become active, allowing you to submit your application.

  • Verify Policy Requirements: If you do not attach a file, the system will prevent the request from being sent to ensure compliance with company guidelines.

Did this answer your question?