Skip to main content

Why do I see “No user with that number found” when logging into the app?

Myo Zaw Hein avatar
Written by Myo Zaw Hein
Updated over a week ago

Q: Why do I see “No user with that number found” when logging into the app?


A: This happens because the number you are using to log in is not yet registered in the system. To log in with this number, the dashboard admin must first register it in the employee’s account. Once registered, when you log in, you will receive an OTP code to access the app.

Did this answer your question?