Q: Why am I getting an "Error! That QR code isn't recognised" message?
A: This error occurs when the system's scanner cannot validate the QR code you are trying to scan. This usually happens if the QR code is not generated from the correct system, if it has expired, or if the camera cannot get a clear read of the code.
How to Resolve This:
Check for Expiration: If you are using a dynamic QR code for attendance or login, it may have a short time limit. Try refreshing the page or app to generate a new, valid code.
Check App Permissions: Ensure the app has full permission to use your camera and that your internet connection is stable, as the system may need to verify the code against the server in real-time.