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What should I do if the screen is stuck on "Waiting GPS signal" or "Getting company supported locations"?

Written by Myo Zaw Hein
Updated today

Q: What should I do if the screen is stuck on "Waiting GPS signal" or "Getting company supported locations"?

A: This happens when the app cannot verify your current location for attendance or QR scanning.

  • Check Settings: Ensure that Location Services (GPS) is turned on for your device.

  • App Permissions: Verify that the app has permission to access your location "While Using the App".

  • Connection: Ensure you have a stable internet connection so the system can load supported locations.

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