Q: Why do I see the yellow error message “The import has failed” when uploading employee data?
A: This error occurs during the bulk import process when the data file is incomplete or formatted incorrectly. The yellow warning indicates that specific rows or cells did not meet the system's requirements. To fix it:
Identify the missing data: Click directly on the blank boxes or highlighted cells within the error report.
Read the pop-up instruction: A specific guidance box will appear, explaining exactly what is missing (e.g., "Email is required") or what was entered incorrectly (e.g., "Invalid date format").
Correct and Re-complete: Update the information based on those instructions and re-upload the file.