You need to 1). check whether the email address is correct in the web portal,2). check in promo, social, spam or all tabs in the emailΒ 3). try this regenerate password process. Related ArticlesUpdate Note 14 October 2022Better HR β April 2025 Monthly Improvements and UpdatesBetter HR May 2025 β Product Update and New FeaturesKey Monthly Routine on Better HR SystemStep-by-Step Guide to Generating Payroll in Better HR