Q: Why do I see "A network error occurred: An SSL error has occurred and a secure connection to the server cannot be made" while using the app?
A: This error typically indicates a security handshake failure between your device and the server, often caused by network restrictions or local settings. To fix it:
Check your network environment: If you are on a restricted corporate Wi-Fi or using a VPN/Proxy, try switching to cellular data or a standard home network.
Verify Date & Time settings: Ensure your device's date and time are set to "Set Automatically." Incorrect time settings can cause SSL certificates to appear invalid.
Refresh your connection: Toggle your Airplane Mode on and off, or restart the app to clear any temporary communication glitches.