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Why does the app show "Go to Login" when I open it?

Myo Zaw Hein avatar
Written by Myo Zaw Hein
Updated over a week ago

Q: Why am I being prompted to "Go to Login" as soon as I enter the app?

A: This happens because your login session has expired. For security purposes, the app is designed to automatically log users out after a certain period of inactivity. Simply tap Go to Login and enter your credentials again to resume using the app.


Note:

  • To avoid frequent logouts, ensure you are using the latest version of the app from the Play Store or App Store.

  • If you have forgotten your password, you can use the "Forgot Password" link on the login screen.

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