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Logout Error Could not parse data to legacy JSON

Solution is to reinstall the app

Myo Zaw Hein avatar
Written by Myo Zaw Hein
Updated over 3 years ago

The error message "Logout Error Could not parse data to legacy JSON" is due to expiry of security token after a certain time. Better HR requires the mobile app to be re-login every 6 months or so. However it could be a bug and is quite common in iOS devices.

Solution

You can solve it by two ways

  1. Uninstall/reinstall the app

  2. Logout and relogin

We always advice you to do complete uninstall and reinstall.

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