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Logout Error Could not parse data to legacy JSON
Logout Error Could not parse data to legacy JSON

Solution is to reinstall the app

Myo Zaw Hein avatar
Written by Myo Zaw Hein
Updated over a week ago

The error message "Logout Error Could not parse data to legacy JSON" is due to expiry of security token after a certain time. Better HR requires the mobile app to be re-login every 6 months or so. However it could be a bug and is quite common in iOS devices.

Solution

You can solve it by two ways

  1. Uninstall/reinstall the app

  2. Logout and relogin

We always advice you to do complete uninstall and reinstall.

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