Common Problems

27 articles in this collection
Written by Customer Success and Myo Zaw Hein

Mobile users can't log in and return to log in view after loading

Written by Customer Success
Updated over a week ago

Welcome Email from Better HR is not received

Written by Customer Success
Updated over a week ago

New employees can't use Better HR

Written by Customer Success
Updated over a week ago

Set up and log in

Logout Error Could not parse data to legacy JSON

Solution is to reinstall the app

Written by Myo Zaw Hein
Updated over a week ago

Connection Error! Failed to Connect!. Please check your internet connection and try again

Just install and reinstall the app. Or update the app.

Written by Myo Zaw Hein
Updated over a week ago

An internal error occurred [MISSING-CLIENT-IDENTIFIER]

Written by Customer Success
Updated over a week ago

How to download Better HR

Downloading Better HR

Written by Customer Success
Updated over a week ago

A long wait of loading when logging in

Written by Customer Success
Updated over a week ago

System issue occurred when log in with phone number

Written by Customer Success
Updated over a week ago

Logged in, but nothing is found in newsfeed

Written by Customer Success
Updated over a week ago

Why can't dashboard users log in even though the password is correct?

Written by Customer Success
Updated over a week ago

Check in

Why is easy check-in button grey?

Written by Customer Success
Updated over a week ago

'Getting Location' is showing while requesting easy check in

Written by Customer Success
Updated over a week ago

Error occurred while requesting easy check in

Written by Customer Success
Updated over a week ago

Easy check-in button is not appeared

Written by Customer Success
Updated over a week ago

HTTP 500 Internal Sever Error

Written by Customer Success
Updated over a week ago

Myanmar Version

HTTP 500 Internal Sever Error ဟူ၍ error message ဝင်ခြင်း။

Written by Customer Success
Updated over a week ago

Office check-in button မပေါ်ခြင်း

Written by Customer Success
Updated over a week ago

Easy check in တင်စဉ် error တက်ခြင်း

Written by Customer Success
Updated over a week ago

Easy Check in တင်သောအခါ 'Getting Location'ဟုပြ၍ အဝိုင်းလည်နေခြင်း

Written by Customer Success
Updated over a week ago

Office Check-in button မှာမီးခိုးရောင်ဖြစ်နေခြင်း။

Written by Customer Success
Updated over a week ago

Log in ဝင်ပြီးသော်လည်း newsfeed တွင် ဘာမှပေါ်မလာခြင်း

Written by Customer Success
Updated over a week ago

ဖုန်းနံပါတ်ဖြင့် log in ဝင်သည့်အခါတွင် loading လည်ပြီးနောက် log in view သို့ ပြန်ရောက်သွားခြင်း

Written by Customer Success
Updated over a week ago

ဖုန်းနံပါတ်ဖြင့် log in လုပ်သည့်အခါ system issue ဖြစ်ခြင်း

Written by Customer Success
Updated over a week ago

An internal error has occurred.[MISSING-CLIENT-IDENTIFIER] ဟူ၍ error message တက်လာခြင်း။

Written by Customer Success
Updated over a week ago

Better HR မှပို့သော Welcome Email မရောက်လျှင် ဘာလုပ်ရမလဲ။

Written by Customer Success
Updated over a week ago

Better HR Application ကို download ဆွဲခြင်း။

Written by Customer Success
Updated over a week ago