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Inbox Overview and Workflow

Understand how the Inbox works—track, filter, and manage requests, including attendance, leave, project, appraisals, and more in one place.

Myo Zaw Hein avatar
Written by Myo Zaw Hein
Updated yesterday

Overview – Inbox

The Inbox in Better HR serves as a centralized location where HR/admin users can view, manage, and take action on various employee-submitted requests.

Here’s what can be seen and processed through the Inbox:

  • Attendance requests – Remote check-in/check-out

  • Leave requests – Annual, sick, unpaid, etc.

  • Project-based payment submissions – Logged hours per project

  • Location snapshot reports – Sent via the mobile app

  • Job activity changes – Promotions, transfers, resignations, and adjustments

  • Performance appraisal – Form ratings and submissions

  • Announcements – Approvals or acknowledgments

  • Payroll approvals

  • Recruitment actions – Interview invitations, feedback, and assignment feedback


How the Inbox Workflow Works

  • HR/Admin Users (with permission access) can approve or reject all submissions directly from the web system’s Inbox.

  • Managers can take action on their team's requests (like attendance and leave) through the Better HR mobile app.


Useful Functions in the Inbox

  • Filter Requests
    Use filters to narrow down requests based on:

    • Position

    • Department

    • Location

    • Custom Tags

    • Status (Pending / Approved / Rejected)

  • Export Pending Requests
    Click the three-dot icon in the top-right corner of the Inbox page to export all pending requests as an Excel file.

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