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How to Review and Approve or Reject Requests in the Inbox

Learn how to check employee requests in the Better HR Inbox and approve or reject them individually or in bulk using filters.

Myo Zaw Hein avatar
Written by Myo Zaw Hein
Updated this week

Overview

Organizations often receive a high volume of employee requests—such as leave applications, attendance check-ins, and project-based payment logs. The Inbox in Better HR helps HR and admins efficiently manage these by allowing them to filter, view, and take action on requests based on type and status.

Admins can:

  • View requests by type (e.g., Attendance, Leave, Overtime)

  • Filter by request status (Pending, Approved, Rejected)

  • Take individual or bulk action (Approve or Reject)


Steps to Check and Take Action on Inbox Requests

Step 1:
Go to the Inbox tab in the sidebar.

Step 2:
Click the Filter button. You can filter by:

  • Position

  • Location

  • Department

  • Custom Tag

  • All Request Types

Step 3:
Click All Requests and choose:

  • Status: Pending, Approved, or Rejected

  • Type:

    • Announcement

    • Overtime

    • Leave

    • Attendance

    • Shift

    • Job Activity

    • Job Announcement

    • Payroll

    • Project Request

    • Location Snapshot

    • Performance Appraisal

    • Interview Invitation

    • Assignment Feedback

    • Interview Feedback

Step 4:
For example, if you select Pending and Attendance, the system will show all pending attendance requests. These are marked in yellow for quick visual reference.

Step 5:
If there are many requests, you can select multiple requests and click Approve or Reject in bulk.

📌 Note:
If you're approving or rejecting in bulk, you’ll be prompted to add a reason for the action.

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