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Why is the project label showing as blank or unavailable when I try to request Project-Based payment or OT?

Myo Zaw Hein avatar
Written by Myo Zaw Hein
Updated this week

Q: Why is the project label showing as blank or unavailable when I try to request Project-Based payment or OT?

A: This occurs because the Admin has disabled the settings for project-based payments and OT. To fix it:

  • Contact your System Admin to verify if the project-based settings should be active.

  • Once the Admin enables the setting, the project labels will reappear for selection.

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