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What should I do if the error message says “Sync Shifts (Please sync shifts again)” during attendance?

Myo Zaw Hein avatar
Written by Myo Zaw Hein
Updated over a week ago

Q: What should I do if the error message says “Sync Shifts (Please sync shifts again)” during attendance?

A: This message indicates that your local mobile app is out of sync with the latest shift schedule assigned by your administrator. To fix it:

  • Tap Sync: Click the "Sync" button directly on the pop-up message to refresh your schedule data.

  • Update Connection: Ensure you have a stable internet connection while syncing to ensure the data downloads correctly.

  • Re-open the App: If the message persists after syncing, try closing the app completely and re-opening it to force a fresh data fetch.

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