FAQ

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59 articles in this collection
Written by Customer Success and Myo Zaw Hein

What is "Allowances will only be paid once a month for the month received" in the tax option of payroll setting?

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Written by Customer Success
Updated over a week ago

How to find app version in mobile app?

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Written by Customer Success
Updated over a week ago

What is "The Allowances are estimated for one year" in the tax option of payroll setting?

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Written by Customer Success
Updated over a week ago

What is rollover at leave?

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Written by Customer Success
Updated over a week ago

When the Manual is submitted, the Schedule Time, Approver Name is not displayed.

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Written by Customer Success
Updated over a week ago

What is 'My team' and 'Team only' in Policy

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Written by Customer Success
Updated over a week ago

Error messages while requesting easy check-in

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Written by Customer Success
Updated over a week ago

Can I transfer ownership of a permission?

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Written by Customer Success
Updated over a week ago

Why can't I add schedule for the employees?

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Written by Customer Success
Updated over a week ago

Can the dashboard user edit the permission rating?

Editing the permission rating
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Written by Customer Success
Updated over a week ago

Why not all employees is appeared after generating payroll group?

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Written by Customer Success
Updated over a week ago

Why is 'not arrived' showing in mobile phone although attendance time is show in computer?

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Written by Customer Success
Updated over a week ago

Why can't employee request half day leave?

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Written by Customer Success
Updated over a week ago

Why can't mobile user log in to Better HR?

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Written by Customer Success
Updated over a week ago

How can I do when inbox notification is blocked with map?

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Written by Customer Success
Updated over a week ago

How to contact customer support team

we replies real-time within 1 min
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Written by Myo Zaw Hein
Updated over a week ago

Can I add allowance and deduction amount in payroll setting?

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Written by Customer Success
Updated over a week ago

Can I create the additional incentives offered and deductions to calculate payroll?

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Written by Customer Success
Updated over a week ago

Can I edit the permission?

How to edit the permission
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Written by Customer Success
Updated over a week ago

How to add another payment method (bank information) to calculate payroll?

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Written by Customer Success
Updated over a week ago

What is new activity?

Adding new activity
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Written by Customer Success
Updated over a week ago

Why can't I log in to dashboard though my password is correct?

This is helpful for dashboard users who can't log in to dashboard although their password is true.
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Written by Customer Success
Updated over a week ago

How can mobile users know 'minimum day apply for leave' in their phone?

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Written by Customer Success
Updated over a week ago

What will happen after deactivating a user?

What will happen after deactivating a user?
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Written by Customer Success
Updated over a week ago

Why can't mobile user tap 'send request' button when they use Manual Check-in?

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Written by Customer Success
Updated over a week ago

What is meant by "use on holidays" in leave policy setting?

The usefulness of "use on holidays" in leave policy setting
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Written by Customer Success
Updated over a week ago

Can I add attendance if I forgot to add shifts in scheduler?

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Written by Customer Success
Updated over a week ago

When will the employees be absent?

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Written by Customer Success
Updated over a week ago

Can mobile users know their leave balance?

How to know leave balance of mobile users
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Written by Customer Success
Updated over a week ago

How to delete the attendance that the admin accidentally approved

This is useful in deleting wrong attendance time filled by admin
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Written by Customer Success
Updated over a week ago

What is auto attendance?

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Written by Customer Success
Updated over a week ago

Changing employees from one policy to another policy

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Written by Customer Success
Updated over a week ago
Myanmar Version

ဖွဲ့ထားပြီးသား Payroll groupမှ ဝန်ထမ်း (သို့) Approverကို ဘယ်လို ပြန်ထုတ်မလဲ?

Payroll Group
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Written by Myo Zaw Hein
Updated over a week ago

ဝန်ထမ်းတွေဆီကို Better HR စသုံးဖို့ Dashboardကနေ invitation mail ဘယ်လိုပို့မလဲ။

Send Invitation mail
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Written by Myo Zaw Hein
Updated over a week ago

Employee Detail ရဲ့ Payroll Settingထဲက Salary effective dateဆိုတာဘာလဲ

Salary effective date, Payroll
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Written by Myo Zaw Hein
Updated over a week ago

Leave setting ထဲက Maximum Days ဆိုတာ ဘာလဲ။

Maximum Days - Leave Setting
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Written by Myo Zaw Hein
Updated over a week ago

Mobile app တွင် app version ကိုရှာနည်း

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Written by Customer Success
Updated over a week ago

Leave setting ထဲက Minimum days to apply for leave ဆိုတာ ဘာလဲ။

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Written by Myo Zaw Hein
Updated over a week ago

Tax option တွင် Allowances will only be paid once a month for the month received ဆိုတာဘာလဲ။

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Written by Customer Success
Updated over a week ago

Leave setting ထဲက Immediately နဲ့ Scheduled ဆိုတာဘာလဲ။

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Written by Myo Zaw Hein
Updated over a week ago

ဝန်ထမ်းတစ်ယောက်ကို သတ်မှတ်ထားသော permission ထဲတွင် ရှိ၊မရှိ ဘယ်လိုရှာမလဲ။

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Written by Myo Zaw Hein
Updated over a week ago

Tax option တွင် Allowance are estimated for one year ဆိုတာဘာလဲ။

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Written by Customer Success
Updated over a week ago

Attendance tabတွင်ရှိသော Successful Onboarding ဆိုတာဘာလဲ

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Written by Myo Zaw Hein
Updated over a week ago

Leave setting ထဲရှိ rollover ဆိုတာဘာလဲ။

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Written by Customer Success
Updated over a week ago

Mobile App မှာ ဝန်ထမ်းအားလုံးရဲ့ contact list ကို မြင်ရအောင် admin အနေနဲ့ ဘယ်လိုလုပ်ပေးရမလဲ။

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Written by Customer Success
Updated over a week ago

Leave Request ကို ဘယ်နှစ်ရက်ကြိုတင်ရမလဲဆိုတာ mobile user အနေနဲ့ဘယ်လိုသိနိုင်လဲ။

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Written by Customer Success
Updated over a week ago

Leave Request တင်တဲ့အခါ 'minimum required day'ပေါ်နေရင် admin အနေနဲ့ ဘယ်လိုပြောင်းလဲ နိုင်သလဲ။

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Written by Customer Success
Updated over a week ago

Dashboard တွင် ဝန်ထမ်းတစ်ယောက်ရဲ့ Leave History ကိုဘယ်လိုကြည့်နိုင်သလဲ။

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Written by Customer Success
Updated over a week ago

၀န်ထမ်းများသည် ခွင့်ယူထားသည့်ရက်များကို ပြန်လည် ကြည့်ရူနိုင်ပါသလား

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Written by Customer Success
Updated over a week ago

Remote Attendance တင်သည့်အခါတွင် မိမိ ဆင်းရမည့် Schedule Time , Approver Name မ ပေါ်ခြင်း။

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Written by Customer Success
Updated over a week ago

Mobile ရဲ့ Attendance တွင် မိမိ နှင့် Department တူသည့် ဝန်ထမ်းများ မပေါ်ခြင်း။

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Written by Customer Success
Updated over a week ago

Mobile App တွင် Login ဝင်သောအခါ User Name & Password မှားနေခြင်း။

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Written by Customer Success
Updated over a week ago

Phone no ဖြင့် Login ဝင်သည့်အခါတွင် code no မပို့ ခြင်း နှင့် code no ပို့ပြီး login ၀င်လို့မရခြင်း။

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Written by Customer Success
Updated over a week ago

Leave တွင် halfday leave တင်လို့မရတာ အဘယ်ကြောင့်နည်း။

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Written by Customer Success
Updated over a week ago

Customer Support Team ကိုဘယ်လိုဆက်သွယ်ရမလဲ

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Written by Customer Success
Updated over a week ago

Payroll group ကို Generate လုပ်လိုက်သော်လည်း ဝန်ထမ်းအားလုံးမပါလာတာ ဘာကြောင့်လဲ။

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Written by Customer Success
Updated over a week ago

Employee details မှာ manager ရွေးခိုင်းတဲ့ အခါ တခြား employee တွေပေါ်နေတာဘာလို့လဲ။

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Written by Customer Success
Updated over a week ago

Permission တစ်ခုရဲ့ ownership ကိုဘယ်လိုပြောင်းရမလဲ။

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Written by Customer Success
Updated over a week ago

Admin အနေဖြင့်ဝန်ထမ်းရဲ့ schedule ကိုထည့်ပေးလို့မရတာ ဘာကြောင့်လဲ။

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Written by Customer Success
Updated over a week ago