FAQ
59 articles
Written by Myo Zaw Hein and Customer Success
What is "Allowances will only be paid once a month for the month received" in the tax option of payroll setting?
Written by Customer Success. Updated over a week ago
How to find app version in mobile app?
Written by Customer Success. Updated over a week ago
What is "The Allowances are estimated for one year" in the tax option of payroll setting?
Written by Customer Success. Updated over a week ago
What is rollover at leave?
Written by Customer Success. Updated over a week ago
When the Manual is submitted, the Schedule Time, Approver Name is not displayed.
Written by Customer Success. Updated over a week ago
What is 'My team' and 'Team only' in Policy
Written by Customer Success. Updated over a week ago
Error messages while requesting easy check-in
Written by Customer Success. Updated over a week ago
Can I transfer ownership of a permission?
Written by Customer Success. Updated over a week ago
Why can't I add schedule for the employees?
Written by Customer Success. Updated over a week ago
Can the dashboard user edit the permission rating?
Editing the permission ratingWritten by Customer Success. Updated over a week ago
Why not all employees is appeared after generating payroll group?
Written by Customer Success. Updated over a week ago
Why is 'not arrived' showing in mobile phone although attendance time is show in computer?
Written by Customer Success. Updated over a week ago
Why can't employee request half day leave?
Written by Customer Success. Updated over a week ago
Why can't mobile user log in to Better HR?
Written by Customer Success. Updated over a week ago
How can I do when inbox notification is blocked with map?
Written by Customer Success. Updated over a week ago
How to contact customer support team
we replies real-time within 1 minWritten by Myo Zaw Hein. Updated over a week ago
Can I add allowance and deduction amount in payroll setting?
Written by Customer Success. Updated over a week ago
Can I create the additional incentives offered and deductions to calculate payroll?
Written by Customer Success. Updated over a week ago
Can I edit the permission?
How to edit the permissionWritten by Customer Success. Updated over a week ago
How to add another payment method (bank information) to calculate payroll?
Written by Customer Success. Updated over a week ago
What is new activity?
Adding new activityWritten by Customer Success. Updated over a week ago
Why can't I log in to dashboard though my password is correct?
This is helpful for dashboard users who can't log in to dashboard although their password is true.Written by Customer Success. Updated over a week ago
How can mobile users know 'minimum day apply for leave' in their phone?
Written by Customer Success. Updated over a week ago
What will happen after deactivating a user?
What will happen after deactivating a user?Written by Customer Success. Updated over a week ago
Why can't mobile user tap 'send request' button when they use Manual Check-in?
Written by Customer Success. Updated over a week ago
What is meant by "use on holidays" in leave policy setting?
The usefulness of "use on holidays" in leave policy settingWritten by Customer Success. Updated over a week ago
Can I add attendance if I forgot to add shifts in scheduler?
Written by Customer Success. Updated over a week ago
When will the employees be absent?
Written by Customer Success. Updated over a week ago
Can mobile users know their leave balance?
How to know leave balance of mobile usersWritten by Customer Success. Updated over a week ago
How to delete the attendance that the admin accidentally approved
This is useful in deleting wrong attendance time filled by adminWritten by Customer Success. Updated over a week ago
What is auto attendance?
Written by Customer Success. Updated over a week ago
Changing employees from one policy to another policy
Written by Customer Success. Updated over a week ago