FAQ

What is "Allowances will only be paid once a month for the month received" in the tax option of payroll setting?

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Updated over a week ago

How to find app version in mobile app?

Written by Customer Success
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What is "The Allowances are estimated for one year" in the tax option of payroll setting?

Written by Customer Success
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What is rollover at leave?

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When the Manual is submitted, the Schedule Time, Approver Name is not displayed.

Written by Customer Success
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What is 'My team' and 'Team only' in Policy

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Error messages while requesting easy check-in

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Can I transfer ownership of a permission?

Written by Customer Success
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Why can't I add schedule for the employees?

Written by Customer Success
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Can the dashboard user edit the permission rating?

Editing the permission rating

Written by Customer Success
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Why not all employees is appeared after generating payroll group?

Written by Customer Success
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Why is 'not arrived' showing in mobile phone although attendance time is show in computer?

Written by Customer Success
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Why can't employee request half day leave?

Written by Customer Success
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Why can't mobile user log in to Better HR?

Written by Customer Success
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How can I do when inbox notification is blocked with map?

Written by Customer Success
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How to contact customer support team

we replies real-time within 1 min

Written by Myo Zaw Hein
Updated over a week ago

Can I add allowance and deduction amount in payroll setting?

Written by Customer Success
Updated over a week ago

Can I create the additional incentives offered and deductions to calculate payroll?

Written by Customer Success
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Can I edit the permission?

How to edit the permission

Written by Customer Success
Updated over a week ago

How to add another payment method (bank information) to calculate payroll?

Written by Customer Success
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What is new activity?

Adding new activity

Written by Customer Success
Updated over a week ago

Why can't I log in to dashboard though my password is correct?

This is helpful for dashboard users who can't log in to dashboard although their password is true.

Written by Customer Success
Updated over a week ago

How can mobile users know 'minimum day apply for leave' in their phone?

Written by Customer Success
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What will happen after deactivating a user?

What will happen after deactivating a user?

Written by Customer Success
Updated over a week ago

Why can't mobile user tap 'send request' button when they use Manual Check-in?

Written by Customer Success
Updated over a week ago

What is meant by "use on holidays" in leave policy setting?

The usefulness of "use on holidays" in leave policy setting

Written by Customer Success
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Can I add attendance if I forgot to add shifts in scheduler?

Written by Customer Success
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When will the employees be absent?

Written by Customer Success
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Can mobile users know their leave balance?

How to know leave balance of mobile users

Written by Customer Success
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How to delete the attendance that the admin accidentally approved

This is useful in deleting wrong attendance time filled by admin

Written by Customer Success
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What is auto attendance?

Written by Customer Success
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Changing employees from one policy to another policy

Written by Customer Success
Updated over a week ago

ဖွဲ့ထားပြီးသား Payroll groupမှ ဝန်ထမ်း (သို့) Approverကို ဘယ်လို ပြန်ထုတ်မလဲ?

Payroll Group

Written by Myo Zaw Hein
Updated over a week ago

ဝန်ထမ်းတွေဆီကို Better HR စသုံးဖို့ Dashboardကနေ invitation mail ဘယ်လိုပို့မလဲ။

Send Invitation mail

Written by Myo Zaw Hein
Updated over a week ago

Employee Detail ရဲ့ Payroll Settingထဲက Salary effective dateဆိုတာဘာလဲ

Salary effective date, Payroll

Written by Myo Zaw Hein
Updated over a week ago

Leave setting ထဲက Maximum Days ဆိုတာ ဘာလဲ။

Maximum Days - Leave Setting

Written by Myo Zaw Hein
Updated over a week ago

Mobile app တွင် app version ကိုရှာနည်း

Written by Customer Success
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Leave setting ထဲက Minimum days to apply for leave ဆိုတာ ဘာလဲ။

Written by Myo Zaw Hein
Updated over a week ago

Tax option တွင် Allowances will only be paid once a month for the month received ဆိုတာဘာလဲ။

Written by Customer Success
Updated over a week ago

Leave setting ထဲက Immediately နဲ့ Scheduled ဆိုတာဘာလဲ။

Written by Myo Zaw Hein
Updated over a week ago

ဝန်ထမ်းတစ်ယောက်ကို သတ်မှတ်ထားသော permission ထဲတွင် ရှိ၊မရှိ ဘယ်လိုရှာမလဲ။

Written by Myo Zaw Hein
Updated over a week ago

Tax option တွင် Allowance are estimated for one year ဆိုတာဘာလဲ။

Written by Customer Success
Updated over a week ago

Attendance tabတွင်ရှိသော Successful Onboarding ဆိုတာဘာလဲ

Written by Myo Zaw Hein
Updated over a week ago

Leave setting ထဲရှိ rollover ဆိုတာဘာလဲ။

Written by Customer Success
Updated over a week ago

Mobile App မှာ ဝန်ထမ်းအားလုံးရဲ့ contact list ကို မြင်ရအောင် admin အနေနဲ့ ဘယ်လိုလုပ်ပေးရမလဲ။

Written by Customer Success
Updated over a week ago

Leave Request ကို ဘယ်နှစ်ရက်ကြိုတင်ရမလဲဆိုတာ mobile user အနေနဲ့ဘယ်လိုသိနိုင်လဲ။

Written by Customer Success
Updated over a week ago

Leave Request တင်တဲ့အခါ 'minimum required day'ပေါ်နေရင် admin အနေနဲ့ ဘယ်လိုပြောင်းလဲ နိုင်သလဲ။

Written by Customer Success
Updated over a week ago

Dashboard တွင် ဝန်ထမ်းတစ်ယောက်ရဲ့ Leave History ကိုဘယ်လိုကြည့်နိုင်သလဲ။

Written by Customer Success
Updated over a week ago

၀န်ထမ်းများသည် ခွင့်ယူထားသည့်ရက်များကို ပြန်လည် ကြည့်ရူနိုင်ပါသလား

Written by Customer Success
Updated over a week ago

Remote Attendance တင်သည့်အခါတွင် မိမိ ဆင်းရမည့် Schedule Time , Approver Name မ ပေါ်ခြင်း။

Written by Customer Success
Updated over a week ago

Mobile ရဲ့ Attendance တွင် မိမိ နှင့် Department တူသည့် ဝန်ထမ်းများ မပေါ်ခြင်း။

Written by Customer Success
Updated over a week ago

Mobile App တွင် Login ဝင်သောအခါ User Name & Password မှားနေခြင်း။

Written by Customer Success
Updated over a week ago

Phone no ဖြင့် Login ဝင်သည့်အခါတွင် code no မပို့ ခြင်း နှင့် code no ပို့ပြီး login ၀င်လို့မရခြင်း။

Written by Customer Success
Updated over a week ago

Leave တွင် halfday leave တင်လို့မရတာ အဘယ်ကြောင့်နည်း။

Written by Customer Success
Updated over a week ago

Customer Support Team ကိုဘယ်လိုဆက်သွယ်ရမလဲ

Written by Customer Success
Updated over a week ago

Payroll group ကို Generate လုပ်လိုက်သော်လည်း ဝန်ထမ်းအားလုံးမပါလာတာ ဘာကြောင့်လဲ။

Written by Customer Success
Updated over a week ago

Employee details မှာ manager ရွေးခိုင်းတဲ့ အခါ တခြား employee တွေပေါ်နေတာဘာလို့လဲ။

Written by Customer Success
Updated over a week ago

Permission တစ်ခုရဲ့ ownership ကိုဘယ်လိုပြောင်းရမလဲ။

Written by Customer Success
Updated over a week ago

Admin အနေဖြင့်ဝန်ထမ်းရဲ့ schedule ကိုထည့်ပေးလို့မရတာ ဘာကြောင့်လဲ။

Written by Customer Success
Updated over a week ago