FAQ

59 articles
Myo Zaw Hein avatarCustomer Success avatar
Written by Myo Zaw Hein and Customer Success

What is "Allowances will only be paid once a month for the month received" in the tax option of payroll setting?

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Written by Customer Success. Updated over a week ago

How to find app version in mobile app?

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Written by Customer Success. Updated over a week ago

What is "The Allowances are estimated for one year" in the tax option of payroll setting?

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Written by Customer Success. Updated over a week ago

What is rollover at leave?

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Written by Customer Success. Updated over a week ago

When the Manual is submitted, the Schedule Time, Approver Name is not displayed.

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Written by Customer Success. Updated over a week ago

What is 'My team' and 'Team only' in Policy

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Written by Customer Success. Updated over a week ago

Error messages while requesting easy check-in

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Written by Customer Success. Updated over a week ago

Can I transfer ownership of a permission?

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Written by Customer Success. Updated over a week ago

Why can't I add schedule for the employees?

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Written by Customer Success. Updated over a week ago

Can the dashboard user edit the permission rating?

Editing the permission rating
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Written by Customer Success. Updated over a week ago

Why not all employees is appeared after generating payroll group?

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Written by Customer Success. Updated over a week ago

Why is 'not arrived' showing in mobile phone although attendance time is show in computer?

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Written by Customer Success. Updated over a week ago

Why can't employee request half day leave?

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Written by Customer Success. Updated over a week ago

Why can't mobile user log in to Better HR?

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Written by Customer Success. Updated over a week ago

How can I do when inbox notification is blocked with map?

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Written by Customer Success. Updated over a week ago

How to contact customer support team

we replies real-time within 1 min
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Written by Myo Zaw Hein. Updated over a week ago

Can I add allowance and deduction amount in payroll setting?

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Written by Customer Success. Updated over a week ago

Can I create the additional incentives offered and deductions to calculate payroll?

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Written by Customer Success. Updated over a week ago

Can I edit the permission?

How to edit the permission
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Written by Customer Success. Updated over a week ago

How to add another payment method (bank information) to calculate payroll?

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Written by Customer Success. Updated over a week ago

What is new activity?

Adding new activity
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Written by Customer Success. Updated over a week ago

Why can't I log in to dashboard though my password is correct?

This is helpful for dashboard users who can't log in to dashboard although their password is true.
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Written by Customer Success. Updated over a week ago

How can mobile users know 'minimum day apply for leave' in their phone?

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Written by Customer Success. Updated over a week ago

What will happen after deactivating a user?

What will happen after deactivating a user?
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Written by Customer Success. Updated over a week ago

Why can't mobile user tap 'send request' button when they use Manual Check-in?

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Written by Customer Success. Updated over a week ago

What is meant by "use on holidays" in leave policy setting?

The usefulness of "use on holidays" in leave policy setting
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Written by Customer Success. Updated over a week ago

Can I add attendance if I forgot to add shifts in scheduler?

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Written by Customer Success. Updated over a week ago

When will the employees be absent?

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Written by Customer Success. Updated over a week ago

Can mobile users know their leave balance?

How to know leave balance of mobile users
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Written by Customer Success. Updated over a week ago

How to delete the attendance that the admin accidentally approved

This is useful in deleting wrong attendance time filled by admin
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Written by Customer Success. Updated over a week ago

What is auto attendance?

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Written by Customer Success. Updated over a week ago

Changing employees from one policy to another policy

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Written by Customer Success. Updated over a week ago