FAQ

What is "Allowances will only be paid once a month for the month received" in the tax option of payroll setting?

Written by Shwe Yi Tun
Updated this week

How to find app version in mobile app?

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What is "The Allowances are estimated for one year" in the tax option of payroll setting?

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What is rollover at leave?

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When the Manual is submitted, the Schedule Time, Approver Name is not displayed.

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What is 'My team' and 'Team only' in Policy

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Error messages while requesting easy check-in

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Can I transfer ownership of a permission?

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Why can't I add schedule for the employees?

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Can the dashboard user edit the permission rating?

Editing the permission rating

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Why not all employees is appeared after generating payroll group?

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Why is 'not arrived' showing in mobile phone although attendance time is show in computer?

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Why can't employee request half day leave?

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Why can't mobile user log in to Better HR?

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How can I do when inbox notification is blocked with map?

Written by Shwe Yi Tun
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How to contact customer support team

we replies real-time within 1 min

Written by Myo Zaw Hein
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Can I add allowance and deduction amount in payroll setting?

Written by Shwe Yi Tun
Updated this week

Can I create the additional incentives offered and deductions to calculate payroll?

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Can I edit the permission?

How to edit the permission

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How to add another payment method (bank information) to calculate payroll?

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What is new activity?

Adding new activity

Written by Shwe Yi Tun
Updated this week

Why can't I log in to dashboard though my password is correct?

This is helpful for dashboard users who can't log in to dashboard although their password is true.

Written by Shwe Yi Tun
Updated this week

How can mobile users know 'minimum day apply for leave' in their phone?

Written by Shwe Yi Tun
Updated this week

What will happen after deactivating a user?

What will happen after deactivating a user?

Written by Shwe Yi Tun
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Why can't mobile user tap 'send request' button when they use Manual Check-in?

Written by Shwe Yi Tun
Updated this week

What is meant by "use on holidays" in leave policy setting?

The usefulness of "use on holidays" in leave policy setting

Written by Shwe Yi Tun
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Can I add attendance if I forgot to add shifts in scheduler?

Written by Shwe Yi Tun
Updated this week

When will the employees be absent?

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Can mobile users know their leave balance?

How to know leave balance of mobile users

Written by Shwe Yi Tun
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How to delete the attendance that the admin accidentally approved

This is useful in deleting wrong attendance time filled by admin

Written by Shwe Yi Tun
Updated this week

What is auto attendance?

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Changing employees from one policy to another policy

Written by Shwe Yi Tun
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ဖွဲ့ထားပြီးသား Payroll groupမှ ဝန်ထမ်း (သို့) Approverကို ဘယ်လို ပြန်ထုတ်မလဲ?

Payroll Group

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Written by Mon Myat Thu
Updated this week

ဝန်ထမ်းတွေဆီကို Better HR စသုံးဖို့ Dashboardကနေ invitation mail ဘယ်လိုပို့မလဲ။

Send Invitation mail

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Written by Mon Myat Thu
Updated this week

Employee Detail ရဲ့ Payroll Settingထဲက Salary effective dateဆိုတာဘာလဲ

Salary effective date, Payroll

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Written by Mon Myat Thu
Updated this week

Leave setting ထဲက Maximum Days ဆိုတာ ဘာလဲ။

Maximum Days - Leave Setting

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Written by Mon Myat Thu
Updated this week

Mobile app တွင် app version ကိုရှာနည်း

Written by Shwe Yi Tun
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Leave setting ထဲက Minimum days to apply for leave ဆိုတာ ဘာလဲ။

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Written by Mon Myat Thu
Updated this week

Tax option တွင် Allowances will only be paid once a month for the month received ဆိုတာဘာလဲ။

Written by Shwe Yi Tun
Updated this week

Leave setting ထဲက Immediately နဲ့ Scheduled ဆိုတာဘာလဲ။

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Written by Mon Myat Thu
Updated this week

ဝန်ထမ်းတစ်ယောက်ကို သတ်မှတ်ထားသော permission ထဲတွင် ရှိ၊မရှိ ဘယ်လိုရှာမလဲ။

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Written by Mon Myat Thu
Updated this week

Tax option တွင် Allowance are estimated for one year ဆိုတာဘာလဲ။

Written by Shwe Yi Tun
Updated this week

Attendance tabတွင်ရှိသော Successful Onboarding ဆိုတာဘာလဲ

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Written by Mon Myat Thu
Updated this week

Leave setting ထဲရှိ rollover ဆိုတာဘာလဲ။

Written by Shwe Yi Tun
Updated this week

Mobile App မှာ ဝန်ထမ်းအားလုံးရဲ့ contact list ကို မြင်ရအောင် admin အနေနဲ့ ဘယ်လိုလုပ်ပေးရမလဲ။

Written by Shwe Yi Tun
Updated this week

Leave Request ကို ဘယ်နှစ်ရက်ကြိုတင်ရမလဲဆိုတာ mobile user အနေနဲ့ဘယ်လိုသိနိုင်လဲ။

Written by Shwe Yi Tun
Updated this week

Leave Request တင်တဲ့အခါ 'minimum required day'ပေါ်နေရင် admin အနေနဲ့ ဘယ်လိုပြောင်းလဲ နိုင်သလဲ။

Written by Shwe Yi Tun
Updated this week

Dashboard တွင် ဝန်ထမ်းတစ်ယောက်ရဲ့ Leave History ကိုဘယ်လိုကြည့်နိုင်သလဲ။

Written by Shwe Yi Tun
Updated this week

၀န်ထမ်းများသည် ခွင့်ယူထားသည့်ရက်များကို ပြန်လည် ကြည့်ရူနိုင်ပါသလား

Written by Shwe Yi Tun
Updated this week

Remote Attendance တင်သည့်အခါတွင် မိမိ ဆင်းရမည့် Schedule Time , Approver Name မ ပေါ်ခြင်း။

Written by Shwe Yi Tun
Updated this week

Mobile ရဲ့ Attendance တွင် မိမိ နှင့် Department တူသည့် ဝန်ထမ်းများ မပေါ်ခြင်း။

Written by Shwe Yi Tun
Updated this week

Mobile App တွင် Login ဝင်သောအခါ User Name & Password မှားနေခြင်း။

Written by Shwe Yi Tun
Updated this week

Phone no ဖြင့် Login ဝင်သည့်အခါတွင် code no မပို့ ခြင်း နှင့် code no ပို့ပြီး login ၀င်လို့မရခြင်း။

Written by Shwe Yi Tun
Updated this week

Leave တွင် halfday leave တင်လို့မရတာ အဘယ်ကြောင့်နည်း။

Written by Shwe Yi Tun
Updated this week

Customer Support Team ကိုဘယ်လိုဆက်သွယ်ရမလဲ

Written by Shwe Yi Tun
Updated this week

Payroll group ကို Generate လုပ်လိုက်သော်လည်း ဝန်ထမ်းအားလုံးမပါလာတာ ဘာကြောင့်လဲ။

Written by Shwe Yi Tun
Updated this week

Employee details မှာ manager ရွေးခိုင်းတဲ့ အခါ တခြား employee တွေပေါ်နေတာဘာလို့လဲ။

Written by Shwe Yi Tun
Updated this week

Permission တစ်ခုရဲ့ ownership ကိုဘယ်လိုပြောင်းရမလဲ။

Written by Shwe Yi Tun
Updated this week

Admin အနေဖြင့်ဝန်ထမ်းရဲ့ schedule ကိုထည့်ပေးလို့မရတာ ဘာကြောင့်လဲ။

Written by Shwe Yi Tun
Updated this week